Headstream’s Social Bento: 2nd May 2014

Got Some Time? Get Coasting!

The launch of mobile browser Opera Coast (3.0) was rolled out last week and we have spent the last week playing around on the software. In a realm where safari has previously reigned, Opera Coast threatens to disrupt the status quo with its simplistic and clean approach to online surfing. With easy navigation and predictive search, the browser makes the entire web appear like an app and by placing content-heavy sites at the centre of the interface, it makes the process of retrieving snackable content quick and easy for a user. Best thing about it too, it’s free! However are we ready to wave bye-bye to safari just yet?


The Verbal Selfie

Two years ago Shadow Chancellor Ed Balls publicised the first ‘verbal selfie’ when he tweeted his own name, assumedly by accident. On Monday, this mistake committed by a then Twitter-novice, returned to rear its ugly head to mark its anniversary. However its head wasn’t too ugly, in fact the topic even began trending when Twitter users far and wide all harmoniously retweeted the tweet at 4.20pm.  Shadow Chancellor Ed Balls himself even joined in and acknowledged the meme on the day, alongside brands like Red Bull tweeting; ‘Red Balls’ and the Oscar selfie being redesigned in Balls’ honour. #EdBallsDay


 Birdseye Picture House Instagram Campaign:

This week saw the launch of a new campaign by food brand Birds Eye. The campaign celebrates the opening of Birds Eye’s new Picture House restaurant and coincides with the launch of their new Inspirations range, a premium collection of evening meals. To celebrate the launch, Birds Eye has given customers the chance to win a table at the new Picture House restaurant. Entries to the competition consist of individuals snapping a picture of an inspiring evening meal time dish, upload to Instagram and accompany it with the hash-tag #BirdsEyeInspirations. Three winners will then get to dine at the new Picture House restaurant, where diners are urged to leave their wallets at home by paying for their meals with a simple Instagram photo. The Picture House restaurant opens up for business on 14th may at the Ice Tank in London. We love the idea of a restaurant where you pay for your meal with an Instagram photo, now we just need other restaurants to follow suit!


Share Your Secrets Across The Globe:

Popular anonymous Secret app, was rolled out to the UK, Ireland, New Zealand and Australia this week. Previously only available in the US, the app lets you share your deepest secrets anonymously with the contacts in your phone book. With just your location being visible, the app gives away no visible identifying details. With English speaking countries being targeted first for the roll out of the app, co founder Chrys Bader-Wechseler said they are developing ways to bring the app to non English speaking countries. As well as Secret being available in new countries, there will also be a version for Android too. No set date has been set on all these new developments, but reports say it could happen within the next few weeks. So you haven’t got long to start thinking of those juicy secrets you want to share.


 Instagram Is Great For Marketers Right Now:

A new report by Forrester Research this week urged marketers to use Instagram right now. As new statistics show consumers are more likely to engage with brands posts on the photo sharing network. With brands generating 58 times more engagement per follower on Instagram then what they do on Facebook, and 120 times more than on Twitter. The reasons behind these stats are that Instagram is ‘less cluttered’ than other social sites, meaning that brands content doesn’t get lost amongst a flurry of other posts. Also Instagram doesn’t filter out brand posts such as other networks such as Facebook do and finally, Instagram’s user base is typically younger than the other main networks, which helps brands because younger users typically engage more with brands on social sites. However the report also said how Instagram will only be delivering these results for a short time. With more marketers and users jumping on-board the Instagram bandwagon, the platform will be forced to filter it’s content so that content delivered is only specific to the user, which would have a knock on effect for brands. So the conclusion from the Forrester Research report is that marketers should be joining Instagram now; that is if they haven’t already.


Apple iWatch In Production:

It was only a few weeks ago, that we were getting excited about the new Google watches that were coming out, but now it seems it’s time to get excited again as Apple’s new iWatch has reportedly gone into production. With release set to be in the later months of 2014, with production of 3 million devices in the second quarter of the year then expanding to 14 to 15 million in the third quarter. The watch is set to be a wearable computer; we suspect it’s going to be like having the iPhone on your wrist. However with Wearable’s going down in popularity with a recent poll of 49% of Americans believing they are just a fad, can Apple work their magic on the Wearables market? We are excited to see their version that’s for sure.

 Just Go Do It:

With the bank holiday weekend just a few hours away, we are excited to be having a break. However if you’ve got a goal to do over the weekend for example finally starting those morning jogs in time for the summer, this new website may give you the push you need. ‘Go fucking do it’ is the website (don’t worry we’re not swearing at you unnecessarily!) and the name is pretty much self-explanatory. The new website urges you to enter your goals and when you want to achieve them by and then if you don’t, you have to pay up to a referee that you nominate at the beginning of your goal date. Would this inspire you to get those goals done that you’ve set yourself? With just over a week of the site being live, over $10,000 of pledges have been created! Seems like the idea of paying someone if you don’t achieve your goal is working for a lot of people! Now go on that run!


Twitter To Introduce New Whisper Mode?

Although Twitter will remain a public network, this week CEO Dick Costolo announced a new whisper feature that could be hitting our timelines soon. Not to be confused or to replace the DM feature, the new whisper mode, means that you can take a conversation from a string of tweets and use them as a jumping point to start a DM conversation. So if you want to show your friend or more than one friend, something that is being publically spoken about, the whisper mode will make that simple transition from the public to a private conversation. It’s also set tongues wagging that Costolo mentioned ‘more than one friend.’ Does this mean that Twitter will be enabling group messages soon too? As it stands there is currently no release date of when the ‘whisper mode’ will be introduced into everyone’s Twitter feeds, although it has been reported that some may be seeing it already, however it’s reported to be unlikely that it is called ‘whisper mode.’ What do you think of the new idea of a whisper function on Twitter? It’s something, we think we’ll only be able to get our heads round once we’ve actually seen it in action, however the idea of group DMs is something that excites us greatly.

 Snapchat: More Chat Than Snap.

On Thursday, Snapchat released a new interesting feature for users. Chat, now means that Snapchat isn’t just about a quick snap of what you’re up to, you can now Chat face-to-face with your contacts too. By swiping your contacts in your inbox, you can Chat with your friends whilst witnessing their reactions; users able to show them in real life what they were going to snap an image of. After you’ve finished your conversation, messages and pictures viewed by the both of you will be cleared, however you can still screen shot anything that you may want to keep. Snapchat is proving its popularity with users, and the new Chat feature is an exciting one. What do you think of the new Chat? Or did you prefer to snap?

You can also read Social Bento as a Flipboard too :)


Building an FMCG Social Brand – The Whitepaper

Over the past three weeks we have broken down our research about building an FMCG social brand into three easy to digest presentations. Here is the full piece of research presented as one whitepaper:

We welcome any thoughts or comments you have on the paper and also please share and feel free to use as you may need.

Muddy Boots Foods – Social Brands 100 Q&A

As part of our Social Brands 100 campaign for 2013 we have sat down with one of last years nominated brands, Muddy Boots Foods, and asked them a series of questions about how they approach social and what their hopes are for 2013.

Roland and Miranda from Muddy Boots Foods – Image Source: Farmers Weekly

Hello again, Miranda. Muddy Boots Foods has ranked on Social Brands 100 for the last two years. Nice work! You mentioned last year that, compared to 2011, you’d seen a significant increase in people contacting you using social media. What changes did you see in 2012?

I have found 2012 really interesting for social media. I feel like the users are settling into a rhythm now somehow and that I’m getting better at using it too.

I’ve noticed that there are fewer consumers using Twitter – 80% of our followers are small businesses, media or people in the same industry as us. I needed to retune my Twitter voice for this so that, from a marketing point of view, I remember I’m not promoting our brand to consumers. Instead, I’m having conversations with a valuable community that can either share experiences with me or help lead me to marketing opportunities.

Continue reading

Building an FMCG Social Brand – Part 3

Over the previous two weeks we presented part 1 and part 2 of our report on Building an FMCG Social Brand. Today we unveil part 3 – Post Purchase Experience and Advocacy

Let us know what you think in the comments below.

This report was created over a 12 month period as part of the Social Brands 100 2012 report.  If you would like to know more about Social Brands 100 2013 please do visit the site. We are in the process of analysing over 850 brands and will announce the 100 shortlisted brands on April 23rd with the final ranking announced in May.
In the mean time please do follow the Social Brands 100 Twitter account and use the official hashtag #SB100. You can also join us on the official Facebook page for the report.

Building an FMCG Social Brand – Part 2

Last week we presented Part 1 of our ‘Building an FMCG Social Brand’ report which focused on the initial consideration of the consumer decision journey. This week we are proud to show you Part 2 – Active Evaluation:

Let us know what you think in the comments below.
This report was created over a 12 month period as part of the Social Brands 100 2012 report.  If you would like to know more about Social Brands 100 2013 please do visit the site. We are in the process of analysing over 850 brands and will announce the 100 shortlisted brands on April 23rd with the final ranking announced in May.
In the mean time please do follow the Social Brands 100 Twitter account and use the official hashtag #SB100. You can also join us on the official Facebook page for the report.

Building an FMCG Social Brand – Part 1

As part of our Social Brands 100 activity for 2012 we examined the global social media marketing communication activity of FMCG brands over a 12 month period. From this we have produced a report that we will be releasing over the next three weeks in bite sized chunks.

To provide structure to the FMCG social media activity we have segmented the examples featured into three key phases of the consumer decision journey:

1) Initial Consideration – Trigger
2) Active Evaluation – Information gathering, shopping and buying
3) Post Purchase Experience and Advocacy

So without further ado we present Part 1 – Initial Consideration

Let us know what you think in the comments below.
Next week we’ll be publishing Part 2 – Active Evaluation.

Building a Gaming social brand

It’s gaming mega-franchise launch season with Halo 4 released this week, and Call of Duty Black Ops II set to explode onto the scene on November 13th. As these top gaming titles continue to cement their status as the biggest entertainment franchises out there, the stakes for marketers in the sector get higher and higher.

To provide our perspective on how gaming sector marketers can take full advantage of social media, and potentially reduce the huge launch budgets that now characterise the industry, we’ve produced the lovely whitepaper below. Enjoy, and do tell us what you think :)

Kick starting the Digital Economy

A hot topic during the party political conference season has inevitably been how to reinvigorate the UK’s economic growth. There are lots of initiatives out there, but IOHO one of the most exciting opportunities for the UK is to translate some of its leading academic work around technology, digital and computer science into commercial success. After all why shouldn’t the next Twitter, Pinterest, Rovio, or Google come from UK shores?

We believe a good way to make this happen is to bring together academic and commercial networks, and create the conditions for collaboration to bloom. That’s why Headstream is sponsoring and taking part in the Creative Digifest event at Southampton University on October 11th.

Sir Tim Berners Lee – Inventor of the World Wide Web

The presence at Southampton University of global thought leaders like Sir Tim Berners-Lee, Dame Wendy Hall and Nigel Shadbolt has created a vibrant environment for digital innovation to flourish. Headstream has been working with the Digital Economy Group at the University, and South of England industry body, Business Solent, to help bring together the business community with the academic world at the Digifest event.

If you’d like to come along all the details of the day are here, and tickets can be booked here. The keynote will be delivered by Andrew Keen, CNN contributor, entrepreneur and author of Digital Vertigo, and there are plenty of networking sessions, workshops and demonstrations from technology start-ups.

Our very own Julius Duncan will be on stage, and Head of Innovation for Headstream Tom Chapman will be running a workshop on how interactive technologies are set to change our lives

If you are looking for inspiration and potential partnerships it’s set to be a great day. You can also follow the action on Twitter @sotonDE and via the #sxsc2 hashtag.

Dear travel company – how social is your brand?

Can you believe there are only 99 days until Christmas! Get those lists ready folks.

That also means that the key booking period for many travel companies will soon be upon us as millions of customers look to cure the post-Christmas and New Year blues with a holiday booking to look forward to. To help travel brands make the most of social media during this crucial time in the business year we’ve put together a white paper on ‘Building a Travel Social Brand‘.

It’s the second in a series of Headstream whitepapers (the first looked at the Retail sector) and is designed as a practical aid to any travel industry marketer looking to maximise returns from social media in 2013 and beyond. We’d love to know your thoughts.

Helping retail marketers build a social brand

Here at Headstream we believe that getting social media included as early as possible in the business and marketing strategy process is key to its success. With this in mind, and to help out those retail sector marketers who are embarking on strategy planning for 2013, we’ve created the ‘Building a retail social brand’ white paper.

It is an essential guide for any retail marketer, and through a combination of case studies, analysis and trend spotting sets out to answer the following questions:

- How can retail brands get more out of social media, and increase return on investment?

- What does social media best practice amongst retail brands look like currently?

- What is the next social innovation that will impact the retail sector?

- What immediate steps should you take to ensure your social media planning and execution is successful?

Retail has been transformed by the move to e-commerce since the advent of the web, and continues to be one of those sectors most rapidly affected by social media innovation. The increasing penetration of smart-phones and tablets that allow shoppers to access their networks while in-store ensures that this pace of change will continue, and that there are exciting times ahead.

We hope you find our white paper useful, and as ever we’d love to know your thoughts.